Skip to Main Content

Your Information

  • Your Information
  • Pick a Date
  • Confirmation

Your Information

10 digit number
If your primary email is a @stanford.edu email please provide us with a backup non-@stanford.edu email. As we will need an alternate contact for any alerts.
Note: the appointment time selected represents the start time of a two hour window. A technician will arrive to install service within that window. Someone 18 years or older must be there when technician arrives.
If you are an existing resident relocating within Stanford residences (e.g., Stanford West, University Terrace, Olmsted, or Faculty Housing), click yes.
 
• Take your current equipment with you to the new location.
• Please note: A move fee ($140) will apply for transferring service to a new residence or moving equipment to a different TSO (Telecommunications Service Outlet) within the same apartment.
If you are moving out of Stanford housing, please submit a cancellation request.
The TSO is the plug on the wall where your modem is connected to. If you are a new resident and don't have this information please type in NA.
i.e. living room, dining room. If you are a new resident please consult with the floor plan layout provided by the leasing office. If location is not provided the default port activated will be the living room port. There are fees to move the service to a differnt room after the install.
Existing residents please provide the account number provided by UIT. New residents - please make sure you have access to your new residence before our technician arrives for installation. Our technicians will not be able to gain access to your residence thorough the leasing office.
Internet includes wireless modem with high speed internet.
Phone line with voicemail.
If yes, please provide a WiFi name for the wireless service. If no WiFi name provided, the default name will be applied.
 
I acknowledge that accounts 40 days past due will be disconnected immediately. (To restore services, account will need to be paid in full in addition to a $200 restoral fee).
I acknowledge when service is no longer needed a cancel order must be submitted. (A fee of $200 will be charged for each piece of equipment not returned. If a cancel order is not submitted the service remains active. Credit will not be provided for unused service).
I acknowledge that I have read the Terms and Conditions: Residential Service Agreement Terms and Conditions.